For Australian Chiropractors

The website mistakes that put chiropractors on AHPRA's radar β€” and how to fix yours in five minutes.

A practical guide to the five advertising rules every Australian chiropractor needs to know, with real examples of the wording that's tripping practices up β€” plus a free AI-powered audit that checks your site against them in seconds.

Built specifically for chiropractors
Aligned to AHPRA s.133 guidelines
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Why chiropractors specifically

You're not paranoid β€” chiropractic ads do get extra scrutiny.

The Chiropractic Board of Australia, working with AHPRA, has publicly flagged advertising as an ongoing compliance focus for the profession. Claims about treating non-musculoskeletal conditions, subluxation-based language, paediatric care, and testimonial-heavy websites generate a disproportionate share of advertising complaints β€” and AHPRA can act on a complaint from anyone, including competitors.

The practical reality. Most chiropractors who get an AHPRA notification weren't trying to break the rules. They inherited the website from a previous owner, used a template from an overseas marketing company, or quoted a textbook claim that doesn't meet Australia's evidence standard.

What changes the outcome is whether you can show you've reviewed your site recently and addressed the obvious issues. This page helps you do exactly that.

The Five Rules

What AHPRA actually checks for on a chiropractic website.

These are the five advertising prohibitions under section 133 of the National Law, written for chiropractors and illustrated with the kinds of wording that come up most often in practice.

1
Claims must be honest and evidence-based
Β§ 133(1)(a)
If you say chiropractic treats a condition, you need acceptable evidence to back it up. Claims about conditions outside the musculoskeletal scope β€” colic, asthma, ear infections, immune function, autism, ADHD β€” are the single biggest source of complaints against chiropractors. The Chiropractic Board has been explicit that vertebral subluxation-based claims of treating non-musculoskeletal disease are not supported.
βœ— Likely breach "Chiropractic care can help your baby's colic, reflux and sleep issues by correcting spinal subluxations."
βœ“ Better wording "We provide musculoskeletal assessment and care for infants. We do not treat non-musculoskeletal conditions."
βœ— Also risky Calling yourself a "specialist paediatric chiropractor" or "specialist in sports injuries" β€” chiropractic has no AHPRA-approved specialist registration.
βœ“ Better "Chiropractor with a focus on paediatric musculoskeletal care" or "Chiropractor with experience in sports-related complaints."
2
If you offer a discount or freebie, spell out the terms
Β§ 133(1)(b)
"New patient special" offers are common in chiropractic β€” and they're allowed. What's not allowed is hiding the conditions. Every offer needs the full price, what's included, who's eligible, when it expires, and any exclusions, in clear plain language on the same page.
βœ— Likely breach "New patient special β€” first visit just $39!" with no further information about what's included or excluded.
βœ“ Better wording "New patient initial consultation $39 (normally $120). Includes a 30-minute history-taking and examination. Does not include treatment, x-rays or any follow-up appointment. Offer valid until 31 December 2026 for new patients only."
3
Patient testimonials are off-limits β€” including Google reviews
Β§ 133(1)(c)
This is the rule chiropractors most often get caught by. Any testimonial that mentions a clinical aspect β€” symptoms, conditions, treatments, outcomes β€” cannot be used in advertising. That includes the testimonials page on your website, screenshots of Google reviews, star-rating widgets, and "Mum was thrilled with bub's progress" Facebook posts. It applies even if the patient happily volunteered the review.
βœ— Likely breach "β˜…β˜…β˜…β˜…β˜… I came in with sciatica I'd had for months and after 3 sessions with Dr Mark I was pain-free. Life-changing!" β€” Sarah K.
βœ“ Allowed Non-clinical reviews of your service (parking, friendliness, ease of booking) are okay. So is sharing factual information about your training, philosophy and approach.
βœ— Often overlooked Embedded Google review widgets pulling in star ratings about treatment, third-party reviews on HealthEngine or HotDoc displayed on your site, and "before and after" patient stories on Instagram or Facebook reels.
βœ“ Practical fix Disable embedded review widgets. Ask Google review platforms not to display your clinical reviews where you control the surface. Take down testimonial pages.
4
No promises chiropractic can't keep
Β§ 133(1)(d)
Advertising can't create unreasonable expectations of the benefit of treatment. For chiropractors, this means watching out for language that guarantees outcomes, implies cure rather than care, or suggests a single answer for every patient.
βœ— Likely breach "Guaranteed relief from back pain", "Eliminate your migraines for good", "Restore your nervous system to optimal function" or "the only solution your spine will ever need."
βœ“ Better wording "Many patients find relief from back pain with chiropractic care. Outcomes vary depending on the underlying cause, and we'll let you know if we don't think we can help."
βœ— Also caught Before/after spinal x-rays, posture photos, or testimonial-style transformation imagery presented as typical results.
βœ“ Better Use educational diagrams or stock anatomy illustrations rather than actual patient imagery.
5
Don't push care people don't need
Β§ 133(1)(e)
Advertising must not encourage indiscriminate or unnecessary use of chiropractic services. The Chiropractic Board has called out long pre-paid treatment plans, "wellness packages" with no clear clinical justification, and marketing aimed at children or pregnant women that implies routine ongoing care is necessary for general health.
βœ— Likely breach "Every child should have a spinal check from birth", "Pre-pay for 40 visits and save 20%", or framing routine ongoing adjustments as essential for "wellness" or "immune function."
βœ“ Better wording "We recommend treatment plans based on clinical need, reviewed regularly. Care plans are individualised β€” there is no fixed number of visits that suits every patient."
Free site audit

See how your website stacks up.

Paste your website URL below. Our AI will read the page, check every line against the five rules above, and tell you exactly which phrases might need rewording β€” with a suggested rewrite for each.

Audit your chiropractic website

Takes about 15 seconds. We don't store your URL or send you anything unless you ask us to.

For social media captions, ads, or pages that don't audit cleanly via URL.
Chiropractic has no specialist registration, but useful context might be: practice focus, location, anything unusual about your scope.
Reading your site and checking each rule…
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Tailored to chiropractors
The AI is briefed on the Chiropractic Board's specific guidance, not generic compliance rules.
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Self-assessment, not surveillance
We don't report findings to AHPRA. This is for your eyes β€” to help you fix issues yourself.
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No legal advice
For anything genuinely contentious, we'll always point you to your indemnity insurer or a regulatory lawyer.